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Eligibility for Refund:
We offer a full refund or exchange on products that are defective or damaged during shipping. If you are unsatisfied with your purchase, we will accept returns within 14 days of receiving the item, provided it is in its original condition.
Non-Refundable Items:
Customized or personalized items are not eligible for refunds unless they are damaged or defective.
Return Process:
To initiate a return, please contact us at [rajpootdecora@gmail.com] within 14 days of receiving your order. We will provide return instructions and a return shipping label (if applicable).
Refund Timeline:
Once your returned item is received, we will process the refund within 5–7 business days. The refund will be credited to the original payment method used.
Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.